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How to set your mobile up for telephoneer

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Flying Solo If you’re the only person taking calls on your mobile through your telephoneer service you’re probably already set up.  The main thing you’ll need to consider is how you want to handle voicemails for calls forwarded through telephoneer.…

How to change the way incoming calls are handled

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Call Handling is managed in the Dashboard of the telephoneer web app. The very first card in the top-left of the dashboard is the Incoming Call Handling control. Click the more menu button     in the top right corner…

Setting the time zone for your service

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With daylight saving just around the corner here’s how to check which time zone your virtual landline (and it’s schedule) is using. When you first add a service to your account, the service’s timezone is set to match your browser’s…

How to upgrade your account

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You can upgrade your trial account to a full account at any time by adding a credit card. To get started, log in to the telephoneer web app at https://app.telephoneer.com.au and navigate to the Account page. Click on your profile…

How to set up a voice mailbox

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Setting up a telephoneer voice mailbox is quick and simple.  You’ll need one (or more) verified contact email addresses and (optionally) a greeting that invites the caller to leave a message.  When a voicemail is received the contacts associated with…

How to add a dial group

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When telephoneer forwards an incoming call it uses a Dial Action to tell it how to proceed.  Dial Actions contain instructions like what number (or numbers) to call, how long to wait for an answer and what to do with…
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